IDnow iTM products

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Customer API Operational
90 days ago
100.0 % uptime
Today
Video Ident Operational
Video Ident Operational
Vonage Video API Enterprise Video Operational
Vonage Video API Enterprise API Operational
Vonage Video API Enterprise Broadcast Operational
Vonage Video API Enterprise SIP Operational
autoID Operational
eID Operational
eID Production Operational
eID Test Operational
PoS Operational
eSigning Operational
eSign Namirial QES Operational
eSign sign-me Operational
eSign eSAW Portal ? Operational
eSign Namirial EES Operational
eSign Namirial FES Operational
Test System Namirial Operational
eSign IDnow QTSP Operational
Pusher Operational
Pusher Channels REST API Operational
Pusher Channels Webhooks Operational
Pusher Channels WebSocket client API Operational
Public Development Infrastructure Operational
JFrog Cloud Artifactory - Android SDK distribution Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Video System update Jul 10, 2025 07:00-07:45 CEST

Update - We will be undergoing scheduled maintenance during this time.
Jun 03, 2025 - 15:43 CEST
Update - We will be undergoing scheduled maintenance during this time.
Jun 03, 2025 - 10:09 CEST
Update - We will be undergoing scheduled maintenance during this time.
Jun 03, 2025 - 10:08 CEST
Scheduled - We are planning to update some of the software components of the video sub-system.

During maintenance the video system will temporarily not be available.
While in this mode, the system will not accept VI-calls, and/or interrupt ongoing ones. Customers will be able to continue their calls at a later time.
Both web browsers and our apps will be affected by this - therefore we chose the time window carefully in order to minimize the impact.
Jun 03, 2025 - 10:07 CEST

eID Test Infrastructure Maintanance Jul 23, 2025 00:00 - Jul 24, 2025 00:00 CEST

Wir möchten Sie über die bevorstehende Aktualisierung unserer eID-Service-Test-Infrastruktur informieren. Dies umfasst die Server-Instanzen:

test.governikus-eid.de
test2.governikus-eid.de

Die Aktualisierung erfolgt am Mittwoch, 23. Juli 2025. Der Testbetrieb steht Ihnen an diesem Tag nur eingeschränkt zur Verfügung.
Es wird ein Software-Update auf die Version Governikus ID Panstar 4.2.0 vorgenommen. Mit dieser Version erfolgen folgende Änderungen:
- Ein neuer öffentlicher Endpunkt zur Überprüfung des Systemstatus wurde für Diensteanbieter hinzugefügt. Der Endpunkt ist über die URL https:///public/health erreichbar.
- Der SAML-Fehlercode urn:governikus.de:SAML:panstar:clientError wurde für den Fall hinzugefügt, dass der eID-Client einen Fehler meldet, z.B. eine Unterbrechung der Kommunikation mit der Karte. In der Schnittstellendokumentation, die Sie in der aktuellen Fassung im Anhang dieser E-Mail finden, ist dieser Fehlercode ebenfalls in Kapitel 2.5.4.1 beschrieben.
Posted on Jun 25, 2025 - 11:36 CEST
Jul 2, 2025

No incidents reported today.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025
Maintenence backup system
Completed - The scheduled maintenance has been completed.
Jun 18, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 09:00 CEST
Scheduled - We would like to inform you about a scheduled maintenance, that will be conducted during the aforementioned time window:

We would like to routinely install the currently available security and service updates for our backup system.
During maintenance backup and recovery services will be partly unavailable.
This maintenance will not affect any of our services.

If you have any questions about this announcement, please contact us via our ServiceDesk or directly via support@idnow.io
Jun 4, 15:28 CEST
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