IDnow iTM products

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Customer API Operational
90 days ago
100.0 % uptime
Today
Video Ident Operational
Video Ident Operational
Vonage Video API Enterprise Video Operational
Vonage Video API Enterprise API Operational
Vonage Video API Enterprise Broadcast Operational
Vonage Video API Enterprise SIP Operational
autoID Operational
eID Operational
eID Production Operational
eID Test Operational
PoS Operational
eSigning Operational
eSign Namirial QES Operational
eSign sign-me Operational
eSign eSAW Portal Operational
eSign Namirial EES Operational
eSign Namirial FES Operational
Test System Namirial Operational
eSign IDnow QTSP Operational
Pusher Operational
Pusher Channels REST API Operational
Pusher Channels Webhooks Operational
Pusher Channels WebSocket client API Operational
Public Development Infrastructure Operational
JFrog Cloud Artifactory - Android SDK distribution Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 28, 2026

No incidents reported today.

Jul 27, 2026
*.identity.tm subdomains unreachable due to DNS issue
Resolved - This incident has been resolved.
Jul 27, 14:42 CEST
Monitoring - Subdomains are reachable again and we are monitoring the results.
Jul 27, 11:41 CEST
Investigating - We are currently investigating this issue.
Jul 27, 10:31 CEST
Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

No incidents reported.

Jul 22, 2026

No incidents reported.

Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026
[PATCHDAY] Maintenance announcement
Completed - The scheduled maintenance has been completed.
Jul 17, 05:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 02:00 CEST
Scheduled - We would like to inform you about a scheduled maintenance, that will be conducted during the aforementioned time window:

We would like to routinely install the currently available security updates released by the manufacturers.

During the maintenance window it may be necessary to restart servers or individual services, possibly several times. This means that there may be brief interruptions to the services and a one-off failure of a backup run - expect to be affected in any case.

If you have any questions about this announcement, please contact us via our ServiceDesk or directly via .
Jul 1, 12:32 CEST
Jul 16, 2026

No incidents reported.

Jul 15, 2026
Maintenence backup system
Completed - The scheduled maintenance has been completed.
Jul 15, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 09:00 CEST
Scheduled - We would like to inform you about a scheduled maintenance, that will be conducted during the aforementioned time window:

We would like to routinely install the currently available security and service updates for our backup system.
During maintenance backup and recovery services will be partly unavailable.
This maintenance will not affect any of our services.

If you have any questions about this announcement, please contact us via our ServiceDesk or directly via support@idnow.io
Jul 2, 13:06 CEST
Jul 14, 2026

No incidents reported.

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