Resolved -
This incident has been resolved.
May 21, 09:12 CEST
Monitoring -
A fix has been implemented and we are monitoring the results.
May 21, 09:03 CEST
Identified -
As a result of planned maintenance of eID test infrastructure, there is currently a short-lived discrepancy between allowed cryptographic procedures between our system and eID test system, leading to eID requests against test infrastructure being rejected. Fix is planned to be released tomorrow in the 1st half of the day.
May 20, 16:00 CEST
Completed -
The scheduled maintenance has been completed.
May 20, 12:00 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 09:00 CEST
Scheduled -
We would like to inform you about a scheduled maintenance, that will be conducted during the aforementioned time window:
We would like to routinely install the currently available security and service updates for our backup system. During maintenance backup and recovery services will be partly unavailable. This maintenance will not affect any of our services.
If you have any questions about this announcement, please contact us via our ServiceDesk or directly via support@idnow.io
May 18, 13:30 CEST
Completed -
The scheduled maintenance has been completed.
May 20, 07:00 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 06:00 CEST
Scheduled -
We will roll out new features and bug-fixes to production environment of video identification system. Short, potentially multiple downtime periods are expected during the procedure.
May 18, 14:27 CEST
Completed -
The scheduled maintenance has been completed.
May 18, 07:00 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 06:00 CEST
Scheduled -
We will roll out new features and bug-fixes to production environment of video identification system. Short, potentially multiple downtime periods are expected during the procedure.
May 4, 11:08 CEST