[PATCHDAY] Maintenance announcement

Scheduled Maintenance Report for IDnow iTM Products

Completed

The scheduled maintenance has been completed.
Posted Sep 12, 2025 - 05:00 CEST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 12, 2025 - 02:00 CEST

Scheduled

We would like to inform you about a scheduled maintenance, that will be conducted during the aforementioned time window:

We would like to routinely install the currently available security updates released by the manufacturers.

During the maintenance window it may be necessary to restart servers or individual services, possibly several times. This means that there may be brief interruptions to the services and a one-off failure of a backup run - expect to be affected in any case.

If you have any questions about this announcement, please contact us via our ServiceDesk or directly via .
Posted Sep 01, 2025 - 10:26 CEST
This scheduled maintenance affected: Customer API, autoID, PoS, Video Ident (Video Ident, Vonage Video API Enterprise Video, Vonage Video API Enterprise API, Vonage Video API Enterprise Broadcast, Vonage Video API Enterprise SIP), eID (eID Production, eID Test), eSigning (eSign Namirial QES, eSign sign-me, eSign eSAW Portal, eSign Namirial EES, eSign Namirial FES, Test System Namirial, eSign IDnow QTSP), and Pusher (Pusher Channels REST API, Pusher Channels Webhooks, Pusher Channels WebSocket client API).