[PATCHDAY] Maintenance announcement

Scheduled Maintenance Report for IDnow iTM Products

Completed

The scheduled maintenance has been completed.
Posted Jan 16, 2026 - 05:00 CET

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 16, 2026 - 02:00 CET

Scheduled

We would like to inform you about a scheduled maintenance, that will be conducted during the aforementioned time window:

We would like to routinely install the currently available security updates released by the manufacturers.

During the maintenance window it may be necessary to restart servers or individual services, possibly several times. This means that there may be brief interruptions to the services and a one-off failure of a backup run - expect to be affected in any case.

If you have any questions about this announcement, please contact us via our ServiceDesk or directly via .
Posted Jan 06, 2026 - 09:22 CET
This scheduled maintenance affected: Customer API, autoID, PoS, Video Ident (Video Ident), eID (eID Production, eID Test), and eSigning (eSign Namirial QES, eSign sign-me, eSign eSAW Portal, eSign Namirial EES, eSign Namirial FES, Test System Namirial, eSign IDnow QTSP).